Skip to main content

Installing and Setting Up the Prompter Helper App

Scripto's proprietary little helper.

Written by Christiane Jory

Scripto's Push to Prompter feature can integrate directly with many professional, third-party teleprompting systems including Autoscript, CueScript, and Autocue. Setup takes 10 min or less.

To use the Push to Prompter feature, you first need to install and configure the Scripto Prompter Helper app. Then you need to set the permissions for which workspace members are allowed to push to prompter.


1. How to Install the Scripto Prompter Helper app

Download and install the Scripto Prompter Helper app on your prompter computer.


macOS Installation Notes

Depending on your macOS version and security settings, you may run into a few warning screens during installation. That’s normal 👍


You may first see a warning asking if you trust the download.
If you received the app directly from Scripto's drive, you’re good to proceed. 👌

  • You may then see a message similar to:

    “Scripto Prompter Helper” cannot be opened because the developer cannot be verified.

    At first glance, this can feel like a dead end—but there’s one more step.

  • In the top-right corner of the popup, click the small “?” icon.
    macOS will open instructions explaining how to allow the app.

  • Follow the prompts to open:
    System Settings → Privacy & Security → General

  • In the Security section, you may see a message that says:

    “Scripto Prompter Helper” was blocked because it is not from an identified developer.

  • Select Open Anyway.

    (You may need to unlock the settings panel first using your Mac password or Touch ID.)

  • Once approved, the installation will complete and the Scripto Prompter Helper login screen will appear.


Open the Scripto Prompter Helper app and log in using the same credentials that you use to log into Scripto.live.

  • If you don't have login credentials for Scripto.live, you will need to set up an account before you can log into the Prompter Helper app.


Make sure the Prompter app is connected to the correct workspace.

  • You can see which workspace you're connected to by looking at the workspace name in the upper left corner of the Prompter Helper app. In this example, the workspace is called The Littlest Tug Boat.


Select the directory where you want Scripto to save the prompter files.

  • Click on Select Directory and then select the folder where you want to the prompter files to be saved. (Later, you'll have to configure your teleprompter software to point to this same directory.)

  • Once you've selected a directory, the Prompter Helper app will show you the directory path. Note that you can click on the directory path to open the folder.

  • You can change the prompter directory at any time by clicking Change Directory and selecting a different location.


Encoding Options

The Prompter Helper app's default encoding is UTF-8, a widely used character set that should work with most new teleprompter setups, including WinPlus IP.

⚠️ We recommend running tests with the UTF-8 encoding selected. Make sure your test script has special characters in it and pay special attention to whether those characters look correct when you load the script in the teleprompter. Here are special characters you can paste into your test script.

! " # $ % & ' ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h i j k l m n o p q r s t u v w x y z { | } ~   €   ‚ ƒ „ … † ‡ ˆ ‰ Š ‹ Œ   Ž     ‘ ’ “ ” • – — ˜ ™ š › œ   ž Ÿ   ¡ ¢ £ ¤ ¥ ¦ § ¨ © ª « ¬ � ® ¯ ° ± ² ³ ´ µ ¶ · ¸ ¹ º » ¼ ½ ¾ ¿ À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ð Ñ Ò Ó Ô Õ Ö × Ø Ù Ú Û Ü Ý Þ ß à á â ã ä å æ ç è é ê ë ì í î ï ð ñ ò ó ô õ ö ÷ ø ù ú û ü ý þ ÿ

If the characters do not look correct, try using the Windows-1252 encoding instead. Be aware that Windows-1252 is an old character set and it does not support new characters such as emojis, curly apostrophes, and curly quotation marks.

🏆 Congratulations – you have set up the Scripto Prompter Helper app! Now you can start pushing scripts directly to your prompter computer.


2. Configure Your Prompter Software to Open Scripto's Prompter Files

Now that you can send prompter files directly to your prompter computer, you need to configure your teleprompter software so it can open the files that Scripto creates.

  • Your teleprompter software needs to have a Newsroom license.

  • You need to use the ENPS Shared Directory setup and the prompter software needs to point to the same directory that the Scripto Prompter Helper app is pointing to.

If you need help configuring your prompter software to work with Scripto, we're here to help. Send us an email!


3. Set the Permissions for Who Can Push to Prompter

Most workspaces want to limit who can push scripts to prompter, usually granting this power only to the prompter operator and the script supervisor. Before anyone can push scripts to prompter, they need to be given Push to Prompter permission.

To set up push to prompter permissions, the workspace Owner or an Admin has to go to Settings then click on the Permissions tab.

  • Open the feature called Push to Prompter

  • Click Add Members and select the people from the dropdown who should be allowed to push scripts to prompter.

Workspace members with this permission will be able to push scripts to prompter. For all other workspace members, the option will be grayed out.


💫 Related

Did this answer your question?