If Scripto is frequently logging you out without warning, you may need to empty your cache. This guide will help you do this in Chrome, Safari, and Firefox.

How to clear your Scripto site cache in Chrome

1. While logged into Scripto, navigate to Developer Tools. This can be accomplished in one of two ways. Pressing options + command + I on a Mac (or F12 or control + shift + I on a PC) will open Developer Tools. 

Alternately, navigate to the "View" menu, scroll to "Developer," and choose "Developer Tools" from the menu. 

2. This will open a pane within your browser window. Click "Application."

3. In the Application pane, click "Clear Storage."

4. Make sure every box is checked, and click "Clear Site Data." 

Once this is complete, log out and log back in. Scripto should no longer log you out unexpectedly.

How to clear your Scripto site cache in Safari

1. The first thing that needs to be done is surfacing the developer menu. Click "Safari" and navigate to "Preferences."  (Or click command + , )

2. Click "Advanced" and check the box next to "Show Develop menu in menu bar."

3. While logged into Scripto, navigate to the "Develop" menu and click "Empty Caches." (Alternately, use the keyboard shortcut option + command + E.)

Once this is complete, log out and log back in. Scripto should no longer log you out unexpectedly.

How to clear your Scripto site cache in Firefox

1. While logged into Scripto, click on the lock icon next to the URL.

2. From the pop-up menu choose "Clear Cookies and Site Data..."

3. In the pop-up window, click "Remove."

Once this is complete, log out and log back in. Scripto should no longer log you out unexpectedly.

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