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Understanding Sync Status: Look at the Cloud
Understanding Sync Status: Look at the Cloud

Safety first.

Christiane Jory avatar
Written by Christiane Jory
Updated over a week ago

Our editor includes an indicator to make it clear when your own edits and those of your collaborators have have been saved successfully.

Green is Good

  • When your own edits have been saved and you are fully in sync with other collaborators, the cloud icon in the upper right corner will be green with a check in the center.

  • Occasionally, the green cloud icon may show a spinning “sync” icon instead, indicating that Scripto is actively syncing. Both icons mean all is well with your connection.

Yellow is Caution

  • If the cloud icon turns yellow, it means that it is taking us longer than usual to save your edits. While you can still work, it’s recommended to check your network connection.

Red is Alert

  • A red cloud icon indicates that we haven't been able to save your edits and fully synchronize the script in several minutes. At this stage we block your ability to write and you will see a banner across the top of the page advising you to copy your work and paste it into another text editor to ensure nothing is lost.

    Once you've backed up your most recent edits, you can try reloading the page to get back in sync. If the problem persists, check your network connection to ensure that you still have internet access.

Possible Reasons for Yellow and Red Clouds

  • Busy scripts

    • A weak signal isn't a problem when you are writing alone, but as more collaborators pile into a single document, more network resources are required to sync your own changes with everyone else's.

  • Adblockers, VPN, firewall or security software

    • If you're having trouble loading pages, check if your adblockers or firewalls are actively blocking Scripto. Add full permissions to allow Scripto to always run as a trusted application.

    • Check your VPN settings. If your IP address routes through a distant location and you join a busy script, other editor's work might continue to sneak in before yours.

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