By starting your free trial or purchasing a subscription, you agree to the following.
Free Trial
Your free trial lasts 30 days from the date you enroll.
A valid payment method is required to start a trial.
You will not be charged during the trial period.
Unless you cancel before your trial ends, your subscription will automatically begin on the renewal date shown during checkout.
Free trials are limited by user to one free trial for each Product Family (TV/Film and Variety).
Subscription Plans
A paid subscription includes:
The selected Product Family (TV/Film or Variety)
The selected Plan (Teams or Production)
One licensed seat for the subscription owner.
Additional licensed seats may be purchased as your team grows, up to the maximum allowed by your selected plan. Additional seats beyond that limit require upgrading to a higher-tier plan.
Seats
A seat is assigned to one individual, who may participate in one or more workspaces under the same subscription without consuming additional seats. How your paid seat count otherwise works depends on your billing frequency.
Monthly Plans
On a Monthly Plan, the number of paid seats automatically matches the number of active users on your subscription.
Adding a user increases your paid seat count immediately and is billed on a prorated basis.
Removing a user decreases your paid seat count immediately, and will be credited on a prorated basis.
Annual Plans
On an Annual Plan, you pay for a fixed number of licensed seats for the duration of your annual term, whether or not every seat is currently assigned to a user.
Invitations that require a new licensed seat reserve that seat until accepted, revoked, or expired.
Removing a licensed user from the subscription frees that seat for reassignment to another user, but does not reduce the number of licensed seats you are billed for.
To reduce the number of licensed seats you are billed for, you must explicitly reduce your licensed seat quantity. This reduction takes effect at your next billing renewal; fees already paid for licensed seats in your current term are not refunded or credited.
You may add licensed seats up to your plan’s seat limit. Added seats take effect immediately and are billed on a prorated basis for the remainder of your current billing period.
Plan Changes
You may change your plan at any time, including during a free trial. Changing plans during a trial does not extend your trial period or start a new trial. Plan changes during a trial, including billing frequency changes, follow the rules below, except that you will not be charged until your trial ends. For a lower-tier change, your trial period is treated as your current billing period, so the new plan takes effect when your trial ends.
Higher-tier Plan Changes
When upgrading to a higher-tier plan:
New features become available immediately.
The maximum number of licensed seats available for purchase increases, where applicable.
Your payment method is charged a prorated amount for the remainder of your current billing period.
Future renewals are billed at the new subscription price.
Lower-tier Plan Changes
When changing to a lower-tier plan:
Your current features remain available until the end of your current billing period.
The new plan and pricing take effect at your next renewal.
Billing Frequency Changes
Switching from Monthly to Annual billing takes effect immediately; your payment method is charged the applicable annual amount, prorated as applicable.
Switching from Annual to Monthly billing is not available during your current annual term. You may switch to Monthly billing starting with your next annual renewal.
Billing
Unless canceled, subscriptions automatically renew at your selected billing frequency using your payment method on file.
The subscription owner may:
Update payment information.
Change billing frequency, subject to the Billing Frequency Changes rules above.
View invoices and billing history.
Purchase additional licensed seats.
Reduce licensed seats, subject to the Seats rules above.
Change subscription plans.
Cancel the subscription.
Only the subscription owner may manage the subscription, including billing.
Payment Processing
Subscription payments are securely processed by Stripe, our third-party payment processor. By starting a free trial or purchasing a subscription, you authorize Scripto and Stripe to charge your selected payment method for applicable subscription fees, prorated plan upgrades, additional licensed seats, applicable taxes, and recurring renewal charges as described in these subscription details.
By providing your payment information, you also agree to Stripe's Terms of Service and acknowledge Stripe’s Privacy Policy. Scripto does not store your full payment card information on our servers.
If your payment method cannot be authorized or a payment fails, we may suspend or limit access to paid subscription features until your payment information is updated and payment is successfully processed.
Cancellation
You may cancel your subscription at any time.
When canceled:
Your subscription remains active until the end of the current billing period.
No future renewal charges will occur.
Your workspace and content remain available.
Paid features are removed at the end of the current billing period, when the workspace returns to the applicable Free experience. Other users keep access to shared scripts in read-only mode. Only the subscription owner can continue editing.
Refunds
Unless otherwise required by applicable law or stated in writing, subscription fees are non-refundable. Canceling your subscription prevents future renewals but does not entitle you to a refund for the current billing period. This includes fees paid for licensed seats that are removed, reduced, or left unassigned during your subscription term.
Data Retention
Canceling or changing your subscription never deletes your workspace content.
When moving to a plan that does not include certain features:
Existing data created with those features is preserved.
New paid-only content cannot be created unless the required subscription is active.
Trial Conversion
At the end of your trial, your payment method will be charged for:
Your selected subscription plan, at your selected billing frequency.
Monthly Plans: The number of active users on your subscription when your trial converts.
Annual Plans: The number of licensed seats on your subscription when your trial converts, including seats reserved for pending invitations.
If payment cannot be processed when your trial ends, we'll notify you with instructions for updating your payment method, and your workspace may be downgraded to the applicable Free experience until payment is completed.
Taxes
We use Stripe Tax to calculate and collect applicable sales tax, VAT, or GST based on your billing location.
Changes to Subscription Details
We may update our subscription pricing or subscription details from time to time. Any changes will apply prospectively and will not affect your current billing period.